Why Tenants Should Not Perform Their Own Maintenance

John Doss • February 16, 2025

As a landlord, it may be tempting to allow tenants to handle their own maintenance and repairs. While this might sound like a cost-effective solution, it can lead to numerous problems an potential liabilities. Here's why you should think twice before letting tenants take on maintenance responsibilities.


Lack of Expertise and Quality Control

Improperly performed maintenance can create serious safety risks for both the occupants and the property. This can expose you to significant liability concerns.

  • Tenant injuries during repair attempts could lead to legal action against the landlord.
  • Improper repairs might cause property damage, resulting in costlier fixes.
  • Electrical work performed by untrained individuals increases risk of fires or electrocution.
  • Structural repairs done incorrectly may compromise the building's integrity.

To avoid these issues, its important to use a trained professional who is insured and competent.


Difficulty in Tracking and Documenting Repairs

When tenants handle their own maintenance, it becomes challenging for landlords to:

  • Keep accurate records of repairs and maintenance history.
  • Ensure that all necessary maintenance is being performed regularly.
  • Verify the quality and completeness of repair work.

Proper documentation is crucial for property management, future sales, and potential legal disputes.


One of the primary reasons to avoid tenant-performed maintenance is the potential lack of skill and knowledge. Many tenants, despite good intentions, may not possess the necessary expertise to properly diagnose and fix issues. This can result in:

  • Subpar workmanship leading to more significant problems down the line.
  • Incomplete repairs that fail to address the root cause of the issue.
  • Misdiagnosis of problems, potentially exacerbating the original issue.

Professional maintenance ensures that repairs are done correctly the first time, saving money and preventing future complications.


Strain on Landlord-Tenant Relationships

Allowing tenants to perform maintenance can lead to conflicts and misunderstandings. Issues that may arise include:

  • Disagreements over the quality or necessity of repairs
  • Disputes over reimbursement for materials or time spent on maintenance
  • Tension when tenant-performed repairs fail or cause additional problems

Maintaining a professional approach to maintenance helps preserve positive landlord-tenant relationships.


While it may seem cost-effective to have tenants handle their own maintenance, the risks far outweigh the potential benefits. From liability concerns and safety hazards to quality control issues and legal compliance, there are numerous reasons to rely on professional maintenance services. By investing in proper property upkeep, landlords can protect their assets, ensure tenant safety, and maintain positive relationships with their renters. Ultimately, professional maintenance is a crucial aspect of responsible property management that should not be compromised.

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